Privacy policy
Last updated
FoundryReach helps local service businesses get found, reach new customers and answer enquiries. This policy explains what we collect through foundryreach.us and in messages with us, how we use it, and the choices you have.
What we collect
- When you send our form: your name and email address, and your phone number and message if you add them. We also record that you agreed to be contacted, and when.
- When you email or text us, or reply to our messages: what you send us.
- If you agree to text messages: your mobile number, the texts we exchange, and when you opted in or out.
- When you visit the site: this site uses no tracking cookies or analytics. If you turn motion on or off, your browser remembers that choice on your device. Our server uses your IP address briefly to stop abuse, such as too many messages in a minute, and does not save it with your enquiry. Like most websites, our hosting may keep basic technical logs for security.
How we use it
- To reply to your enquiry and set up the call you asked for, including an automatic confirmation email.
- To follow up about your enquiry. A person approves each follow-up before it is sent.
- To text you about your enquiry, only if you opted in to texts. See our text message terms.
- To keep records of our work and to meet our legal and tax obligations.
We do not sell your information, and we do not use it for advertising on other websites.
Who we share it with
Only the service providers that help us run FoundryReach, and only what each one needs:
- OVHcloud hosts our website and the app where enquiries are stored.
- Resend delivers our emails.
- Cloudflare runs our domain name and forwards email sent to our address.
- Twilio delivers text messages, if you opt in to texts.
- Anthropic provides AI that helps us draft replies and content. A person reviews each draft before it is sent.
Text messages
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. The sharing described above excludes text message opt-in data and consent, which will not be shared with any third parties.
If you contact a business that uses FoundryReach
We also run websites, forms and enquiry follow-up for local businesses (our clients). When you contact one of them through a site or form we run, we handle your details for that business: to reply to you, to follow up as the business approves, and to text you only if you opt in to that business's texts. That business decides how your details are used. We keep each business's customer details separate and never use them for another business.
Legal requests
We may share information if the law requires it, or to protect someone's safety or our legal rights.
How long we keep it
We keep enquiries and messages while we are working with you, and afterwards for our business and tax records. If you opt out of emails or texts, we keep a record of that so we keep respecting it.
Your choices
- Emails: reply to tell us to stop, or use the unsubscribe link where there is one.
- Texts: reply STOP to any text from us.
- Your details: email zaidenlangford@foundryreach.us to see, correct or delete what we hold about you. We will reply within 30 days.
Security
We use encrypted connections (HTTPS), limit access to the people who need it, and keep backups. No system is perfectly secure, but we work to protect your details.
Children
Our services are for businesses. We do not knowingly collect information from children under 13.
Changes
If we change this policy, we will post the new version on this page and update the date at the top.
Contact
FoundryReach, Huntsville, Alabama. Email zaidenlangford@foundryreach.us.